Refund policy

Returns & Refunds

At Sideline Society, we want you to love your purchase. Because many of our products are made-to-order or shipped directly from our trusted suppliers, we do not accept returns or exchanges due to buyer’s remorse, change of mind, or incorrect size selections.

If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at sidelinesociety@gmail.com. Include your order number and photos of the issue so we can review your claim.

If your claim is approved, we will provide a replacement or refund, as appropriate.

Approved refunds will be issued to your original payment method. Please allow up to 10 business days for processing after approval.

Please note that Sideline Society will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG (direct-to-garment) products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

For any questions regarding your order, please contact us at sidelinesociety@gmail.com